Kate Nasser captivates audiences with energy, humor, and a realism that makes it impossible to escape the messages she delivers on smart people-skills. Video Footage...

Kate’s platform skills are exceptional. In her keynotes as well as in training sessions, Kate Nasser combines humor, insights, and facts to deliver a riveting and real life presentation each time.

Here is a downloadable pdf file of the presentation at HDI NYC meeting 4/30/08: Preparing Your Customers & Your Team for Major Change.

Kate’s Best People-Skills Talks

Customer Service

• A Service Festival! Enrich, Honor, and Celebrate.
  For festival description, Customer Service Workshops.
• Earn Your Wings: Soar & Fly Into Customer Service Excellence!
• Wow’em Wherever They Are: The Geography of Customer Service.
• Dance & Deal With Your Difficult Customers: Practical Tips and The Reasons For Them.

Inspirational

• Grow from Where You're Planted: Act Now, Reap Tomorrow.
• Be You, Be Honest, And Win!
• Triumph In Change: A Life Of Learning From Transitions.

Communication and Relating To Others

• Are You Kidding? That’s Not What I Meant!
• How to WOW People Who Aren't Like You: Press 1 for Driver, 2 for Expressive...

Teamwork

• There Is an "I" in Team: Succeed on Diversity.
• Re-org Again? Gelling Your New Team After Transition.

For more information, a demo of Kate in action, or to book a talk, kate@katenasser.com or call 908.595.1515. Available in USA and Canada.